Frequently Asked Questions

GENERAL PRODUCT LINE Q&A

 

Q1: What is the Herbalife24 line?

A1: Herbalife24 is a performance nutrition line of seven premium products designed to meet the nutritional needs of

the 24-Hour Athlete™ and anyone who lives a healthy, active life.

 

Q2: When will the new product line be available for purchase?

A2: Most Herbalife24 sports nutrition products have been available for purchase in the U.S. since May 2011. This

initial launch included Formula 1 Sport, Hydrate, Prolong, Rebuild Endurance and Rebuild Strength.

 

Q3: What will happen to Herbalife products for Energy & Fitness?

A3: For the foreseeable future, the current Herbalife products for Energy & Fitness will remain available for purchase.

 

Q4: How do the products in this line differ from existing Herbalife products?

A4: Although the Herbalife24 line was developed to accommodate the specific nutritional needs of our sponsored

professional sports teams and athletes, Herbalife24 products can be used by all athletes.

 

Q5: Do any of the Herbalife24 products contain artificial colors, flavors or sweeteners?

A5: No. We have formulated the entire U.S. Herbalife24 line without artificial colors, flavors or sweeteners. All the

products are naturally sweetened for a mild, palatable taste.

 

Q6: Do any products in the Herbalife24 line contain soy or gluten protein?

A6: No. All protein ingredients in the Herbalife24 line are combinations of purified milk, casein and whey protein.

 

Q7: Do the products contain any fillers or low-quality proteins?

A7: No, there are no fillers. We’ve selected every ingredient for a functional purpose, using only high-quality

dairy-protein isolates and concentrates.

 

Q8: I am an Herbalife Independent Distributor. Will I be able to sell the Herbalife24 products?

A8: Yes, all Herbalife Independent Distributors will have the opportunity to sell the product line when available in their

customers’ countries.

Q9: I am not an Herbalife Independent Distributor. Where can I buy Herbalife24 products?

A9: As with all Herbalife products, the Herbalife24 line will be available for purchase only through Herbalife Independent Distributors.

 

Q10: How can I find more information about the Herbalife24 product line?

A10: Distributors can find training materials on MyHerbalife.com under the Tools & Training section.

 

Q11: Why does the Herbalife24 product line contain dairy protein and not soy?

 

A11: For years, many of the professional teams and athletes we sponsor have requested Herbalife products formulated with dairy proteins. We are also responding to the requests of Distributors, who cite the growing

 

number of customers looking for alternatives to soy, hence we recently released the Formula 1 Allergen-Free

 

shake mix, which is dairy-, soy- and gluten-free.

 

Formula 1 Sport is not only a line extension of the classic Formula 1 series, it’s also designed to be a healthy

 

meal for athletes. Although soy protein isolate is a high-quality ingredient, the products in the Herblife24 line

 

use a combination of whey and casein proteins for rapid and sustained amino acid release, which is perfect for

 

athletes looking to build lean muscle.

 

 

 

Q12: Is dairy protein better for athletes?

 

A12: Dairy proteins, consisting of whey and casein, are digested and absorbed at different rates. Whey protein is

 

quickly digested, while casein is more slowly digested. Athletes benefit by consuming rapid- and sustained protein sources immediately after exercise to help replenish muscle protein, which is why dairy protein is a

 

perfect protein for this application. The combination of whey and casein provides an immediate and sustained

 

release of amino acids, which is great for active people looking to support lean muscle mass.

 

 

 

Q13: What are the flavors and forms of the products in the line?

 

A13: Formula 1 Sport – 30 servings, powder canister, Creamy Vanilla

 

Hydrate – 20 stick packs, Tangerine Citrus

 

Prepare – 25 servings, powder canister, Tropical Mango

 

Prolong – 15 servings, powder canister, Subtle Lemon

 

Rebuild Endurance – 20 servings, powder canister, Vanilla

 

Rebuild Strength – 20 servings, powder canister, Chocolate

 

Restore – 30 one-a-day capsules

 

 

 

Q14: Will there be individual SKUs for the products?

 

A14: Yes, each product will be sold individually. We are also considering other ways to make these products

 

available to Independent Distributors.

 

 

 

Q15: Are there plans to launch worldwide?

 

Q15: Five products launched in the U.S. in May 2011, followed by the remaining two during Fall 2011. Between

 

September and December 2011, the first five products have been launched in most of the Europe, Middle East

 

and Africa markets. In Mexico and parts of South America, their launch will begin in Fall 2012.

 

 

 

Q16: Will containers contain a 30-day supply?

 

A16: They contain a 30-day supply, but not necessarily 30 servings per container. We developed serving sizes and

 

servings per container of each product based on the monthly consumption of an average user. Each product

 

may not contain 30 servings per container because the use of each product is tied to physical activity. Because

 

athletes may not do the same workout every day, individual needs for a given product over the span of a month

 

will vary.