GENERAL PRODUCT LINE Q&A
Q1: What is the Herbalife24
A1: Herbalife24 is a performance nutrition line of seven premium products designed to meet the nutritional needs of
the 24-Hour Athlete™ and anyone who lives a healthy, active life.
will the new product line be available for purchase?
A2: Most Herbalife24 sports nutrition products have been available for purchase in the U.S. since May 2011. This
initial launch included Formula 1 Sport, Hydrate, Prolong, Rebuild Endurance and Rebuild Strength.
will happen to Herbalife products for Energy & Fitness?
A3: For the foreseeable future, the current Herbalife products for Energy
& Fitness will remain available for purchase.
Q4: How do the products in this line differ from existing Herbalife products?
A4: Although the Herbalife24 line was developed to accommodate the specific nutritional needs of our sponsored
professional sports teams and athletes, Herbalife24 products can be used by all athletes.
Q5: Do any of the Herbalife24 products
contain artificial colors, flavors or sweeteners?
A5: No. We have formulated the entire U.S. Herbalife24 line without artificial colors, flavors or sweeteners.
products are naturally sweetened for a mild, palatable taste.
Q6: Do any products in the Herbalife24 line contain soy or gluten protein?
A6: No. All protein ingredients in the Herbalife24 line are combinations
of purified milk, casein and whey protein.
Q7: Do the products contain any fillers or low-quality proteins?
A7: No, there are no fillers. We’ve selected every ingredient for a functional purpose, using only high-quality
dairy-protein isolates and concentrates.
Q8: I am an Herbalife Independent Distributor. Will I be able to sell the Herbalife24
A8: Yes, all Herbalife Independent Distributors will have the opportunity to sell the product line when available in their
Q9: I am not an Herbalife Independent Distributor. Where
can I buy Herbalife24 products?
A9: As with all Herbalife products, the Herbalife24 line will be available for purchase only through Herbalife Independent Distributors.
Q10: How can I find more information about the Herbalife24 product line?
Distributors can find training materials on MyHerbalife.com under the Tools & Training section.
Q11: Why does the Herbalife24 product line
contain dairy protein and not soy?
A11: For years, many of the professional teams and athletes we sponsor have requested Herbalife products formulated
with dairy proteins. We are also responding to the requests of Distributors, who cite the growing
number of customers looking for alternatives
to soy, hence we recently released the Formula 1 Allergen-Free
shake mix, which is dairy-, soy- and gluten-free.
Formula 1 Sport is not only a line extension of the classic Formula 1 series, it’s also designed to be a healthy
meal for athletes. Although soy protein isolate is a high-quality ingredient, the products in the Herblife24 line
use a combination of whey and casein proteins for rapid and sustained amino acid release, which is perfect for
to build lean muscle.
Q12: Is dairy protein better for athletes?
A12: Dairy proteins, consisting of whey and casein, are digested and absorbed at different rates. Whey protein is
quickly digested, while casein is more slowly digested. Athletes benefit by consuming rapid- and sustained protein sources immediately after exercise to help replenish muscle protein, which is why dairy protein is a
perfect protein for this application. The combination of whey and casein provides an immediate and sustained
release of amino acids, which is great for active people looking to support lean muscle mass.
Q13: What are the flavors and forms of the products in the line?
A13: Formula 1 Sport – 30 servings, powder canister, Creamy
Hydrate – 20 stick packs, Tangerine Citrus
Prepare – 25 servings, powder canister, Tropical Mango
Prolong – 15 servings, powder canister, Subtle Lemon
Rebuild Endurance – 20 servings, powder canister, Vanilla
Strength – 20 servings, powder canister, Chocolate
Restore – 30 one-a-day capsules
Q14: Will there be individual SKUs for the products?
Yes, each product will be sold individually. We are also considering other ways to make these products
available to Independent Distributors.
Q15: Are there plans to launch worldwide?
Five products launched in the U.S. in May 2011, followed by the remaining two during Fall 2011. Between
September and December 2011, the first
five products have been launched in most of the Europe, Middle East
and Africa markets. In Mexico and parts of South America, their launch will
begin in Fall 2012.
Q16: Will containers contain a 30-day supply?
A16: They contain a 30-day supply, but not necessarily 30 servings per container. We developed serving sizes and
servings per container of each product based on the monthly consumption of an average user. Each product
not contain 30 servings per container because the use of each product is tied to physical activity. Because
athletes may not do the same workout
every day, individual needs for a given product over the span of a month